Kyta Platform: The Ministry of Justice’s 30-Day Digital Transformation Breakthrough

A New Mindset for Public Sector Digital Transformation

For years, implementing IT systems in public agencies has been associated with lengthy timelines, bureaucratic layers, and cross-departmental coordination. That’s why the fact that the Ministry of Justice and FPT IS jointly designed, developed, deployed, and launched a nationwide e-Receipt System in just 30 days is not only astonishing but also a real turning point for digital transformation in Vietnam.

These 30 days are more than just a number. They represent a new governance mindset: data-centric operations, standardized workflows, rapid rollout, a willingness to pilot, and readiness to change. This was also a major internal stress test: fragmented IT infrastructure, varying tech literacy levels, and hesitancy toward innovation among civil servants.

But with decisive leadership from the Ministry, dedicated experts from FPT/FIS, and the flexible infrastructure of Kyta Platform as the backbone, the system was delivered on time fully compliant, secure, and ready for nationwide use as of July 1, 2025.

Inside the Rapid Rollout: 4 Success Factors

1. Built on Kyta Platform – No Need to Start from Scratch
The system wasn’t built from the ground up. It was configured and expanded from Kyta Platform that is a proven end-to-end digital solution by FPT IS, already deployed across sectors like finance, insurance, logistics, and legal. Leveraging this foundation saved 60–70% of development time.

2. Clear Workflow Decomposition – Speed through Milestones
Rather than launching all at once, the process was broken into fast-track phases: form design, data connection, digital signature integration, testing, training, and rollout. Each had defined goals, responsibilities, and constant feedback loops.

3. Nationwide Training – 34 Units, Zero Downtime
Over 34 Civil Judgment Enforcement (THADS) units received standardized training via a hands-on model, with 24/7 remote support and expert on-site assistance where needed. On July 1, when the system went live, there were no delays or confusion.

4. AI & Digital Signature Integration for Full Automation
Kyta Platform integrated core technologies like auto data extraction, e-receipt number generation, instant signing, centralized storage, and real-time reporting. This ensured speed, transparency, legal integrity, and airtight security.

From Pilot to Nationwide Scale

On June 23, 2025, the system was piloted in Ho Chi Minh City - one of the country’s largest enforcement jurisdictions. Within one week, nearly 3,000 e-receipts were issued, processing nearly VND 2,000 billion through digital channels. These impactful results provided the confidence to scale nationwide.

By July 1, all 34 enforcement agencies were ready and equipped to use the system. This milestone not only marked a technical upgrade but also transformed management practices: from manual to proactive, from paper-based to digital, from reactive to real-time governance.

Lessons from a 30-Day Transformation Campaign

• Digital transformation doesn’t need to take years if guided by a clear strategy, suitable platform, and the right tech partner.

• People are the key: with committed leadership, coordinated teams, and rapid feedback loops, even technical hurdles become manageable.

• Agile, test-and-improve mindsets are essential for large-scale, multi-unit implementations.
  
  

Conclusion

30 days wasn’t a miracle but was the outcome of strategic standardization, a flexible platform, and true reform-driven leadership. Together, the Ministry of Justice and FPT IS have proven that even in complex fields like civil judgment enforcement, digital transformation can be fast, efficient, and sustainable.

Frequently Asked Questions (FAQ)

1. Why was the system deployed in just 30 days?
Because it was built on Kyta Platform, had a standardized rollout plan, and benefited from strong leadership and agile collaboration among teams.

2. Is the system legally valid?
Yes. All e-receipts are digitally signed and centrally stored, fully compliant with Vietnam’s Electronic Transactions Law and related decrees.

3. What role did Kyta Platform play?
Kyta Platform served as the core engine—handling form building, data processing, digital signing, storage, and real-time reporting.

4. How can citizens receive their e-receipts?
Via email, SMS, or by searching online through the civil enforcement portal.

5. Can this model apply to other sectors?
Absolutely. It’s scalable to other areas like public finance, administrative fines, and digital licensing—provided there’s platform alignment and agency commitment.